Software development management requires a myriad of people, business, and technical
skills. Excellent programmers often find themselves in management only to discover
the dynamics of the landscape have changed drastically.
This three day seminar provides an overview and direction for managers who want
to excel at leading high-performance teams and their organization
through the Software
Development Life Cycle (SDLC). Specific emphasis is placed on how the SDLC and Project
Management phases blend together.
- Learn the history and predominant influencers of the software development industry
- Learn the different software life-cycles and when each one is most applicable
- Learn to manage the software development process effectively
- Learn how to compose project documentation (Project Charter, HLA, SRS, SDD, etc.)
- Learn the fundamentals of documenting project requirements
- Learn how to manage the approval process effectively including dealing with 'approval
- Learn how to communicate and work effectively with all stakeholders in a project
- Learn how to manage stakeholders expectations effectively
- Learn how to document and report on daily project progress
- Learn how to manage multiple project requests from various sources
- Learn how to manage teams of people effectively building credibility, trust, buy-in,
- Learn effective hiring and staffing strategies
- Learn how to measure your team's Productivity Index and compare it with others in
- Learn how to work effectively with peers
- Learn how to work effectively with your product marketing team
- Learn quality system fundamentals
- Review the 25 most dangerous security errors
- Learn about large-scale architectures, load-balancing, and data-warehousing
- Discuss practices that improve the success rate of off-shore development projects
Managing the Software Development LifeCycle (SDLC) Course Overview
Our course contains the following program:
Part I - The Business Side of Software
- The history of software development
- The Software Industry
Project success factors
organizations you should know about
Part II - A Collection of Software Lifecycles
- Code and
Part III - Starting a Software Project
- Project Management
meets the SDLC
- The phases of a software project
- Inputs and
outputs for each phase
trends for time spent at each phase
- Typical software
- How much
documentation do we need?
- The project
- The project
- The Project
- The law of
- Product Roadmap
- The High
Level Analysis (HLA)
a software projects size and schedule and cost
- The effects
of schedule compression on effort and cost
- Approving the Project Charter
- The Project Planning Phase
- The Project
Requirement Specification (SRS)
- System Design
Part IV - The Requirements Management Process
- Your organizations requirements aptitude
- A Requirements
- A Requirements Baseline
- Managing Scope Creep
the Work Breakdown Structure (WBS)
- The Execution Plan
- Approving the Project Plan
Part V - Completing the Software Project
- The Project
Execute, Monitor & Control phases
- The project
- Rolling Wave
- Managing Project Efficiency
a. Optimal team
c. Diseconomies of Scale
d. Project Status
- Managing Project Quality
a. Quality Debt
b. Cost of correcting
a failure over time
software testing efficiency per phase
remaining defects in tested code
g. User acceptance
- Project Release
& Stabilization Phase
the Release Package
- Project Closeout Phase
- The Project Closeout Checklist
- Project Closeout
- End of Project
Part VI - Managing Up
- Your responsibility
- Project status
a. Gantt Charts
c. Burn Charts
d. Earned Value Charts
Process Productivity Index (Putnam)
- IT Portfolio
- Project Request
- Six ways
to evaluate a business opportunity
Part VII - Managing Down
- Your responsibility
as a manager
- Management styles
- Establishing creditability
- Improving team morale
Motivation Theory X and Theory Y
- Team feedback
- Hiring technical
Part IIX - Managing Sideways
- Be the Facilitator
- Working effectively
- Working effectively
with Network Support
- Working effectively
with the Help Desk
Part IX - Managing the Environment
- Visible Management
- Quality Systems
a. Process Improvement
c. The Mighty
- Project Metrics
- Service Metrics
- What not
Science 101 ï¿½ Be Prepared!
Part X - Enterprise Fixtures
c. Component Showcase
d. Requirements Showcase
- Storage Area
- Load Balancing
d. N-Tier Designs
e. Object Relational
as a Service (SaaS)
g. Service Oriented
- Eight types
outsourcing fundamentals for success
- Top 25 Enterprise
Information Security Issues
Software Development LifeCycle (SDLC) Management
Posts From Our Blog . . .
Project Management Institute Announces New PMI-ACP Agile Certification Credential (5/14/2011)
Agile Certified Practitioner (PMI-ACP) will be the designation of the new PMI Agile credential. PMI has decided to recognize the prevalence and effectiveness of Agile practices within the project management community and has constructed a tangible foundation of requirements and guidelines for establishing what constitutes an Agile framework. Perhaps we’ll soon finally see an Agile [...]
CBAP and Agile Development (3/18/2011)
I attended an excellent presentation hosted by the Northern Utah PMI Chapter, featuring Mike Sandberg, Novell’s Chief Business Analysts. Mike spoke to a room of well over 200 folks about the CBAP certification. This is the Certified Business Analysis Professional credential that us now coming of age.Mike talked about his own experience discovering the CBAP [...]
Agile Development and Requirements Documentation (10/5/2010)
I keep hearing horror stories from managers about how their teams that have adopted Agile Development insist there are no documented requirements necessary when using the Scrum framework.This is wrong. Scrum is intentionally quiet about software requirements so that groups can use what works best for them.At Red Rock Research, we show groups practicing Agile [...]
Whiteboards for Everyone! (1/6/2010 3)
Do you like designing on whiteboards? I do. Colorful markers against a clean, white surface inspire all kinds of creativity and fun.
Recently David Crossett of Ready Receipts gave me a great tip. He told me that instead of going to your local OfficeBOX superstore and paying $200 for a 4×8 whiteboard, just hit HomeDepot [...]
Book Review: Crossing the CHASM (7/24/2009)
I’ve heard people make references to Geoffrey A. Moore’s Crossing the CHASM book for several years now but had’t read it until this past week.
Moore’s book is a must-read for any IT company trying to launch a new product. Although the concepts in the book are not novel (so admit’s Moore) the book brings a vocabulary and metaphoric dictionary [...]
Software Development Best Practices - Software Requirements Management (7/18/2009)
I recently hosted Red Rock Research’s second weekly software development best practices seminar for the general public. Our topic was Software Requirements Management.Requirements Management is perhaps the most controversial topic in software development. Everyone seems to have their own technique. It is also the most important skill-set–statistically more important than development skills–to the overall success of a software [...]
How to compute % defects removed from release candidate code (6/28/2009)
Recently someone on StackOverflow.com asked me to explain how to compute the defect removal rate for release candidate software. There are two methods for producing this number and I teach both in several of my seminars, but I’ll explain the simpler method in this post…
Lawrence Putnam presented this model in his 1992 Book titled Measures for [...]
A Free Software Requirements Specification Template (SRS)! (5/19/2009)
Need a good software requirements specification (SRS) template? Use an industry-standard SRS. Can’t find one? Well now you have-get it here for free. Enjoy!
Mike J. Berry
Software Developement Process Guidance
25 Most Dangerous Information Security Programming Errors (1/18/2009)
Want to visit ground-zero for data security? Experts from SANS, MITRE, SAFECode, EMC, Juniper, Microsoft, Nokia, SAP, Symantec, and the U.S. Department of Homeland Security’s National Cyber Security Division last week presented a listing of The Top 25 Most Dangerous (Information Security) Programming Errors. Expect to see future government and big-money RFP’s mandate these items [...]
Anatomy of an Execution Plan (1/11/2009)
Have you been challenged with performing a high-risk task like upgrading a prominent server, for example?
Here’s an execution plan template that you can use to guide you.
I. Executive Summary
Brief overview of intended event.
II. Review of Discovery
Details of what efforts were made to research what is listed in the following sections. Meetings, Vendor consultations, OnLine Resources, and Conventional Wisdom can [...]
Excellence over Heroics (11/12/2008)
I value Excellence over Heroics.
‘Excellence’ can be defined as “the crisp execution of established procedures.” Think about that for a minute.
Do you know of a software development shop where several prominent developers often stay up late into the night, or come in regularly over the weekend to solve high-profile problems, or put out urgent mission-critical fires?
The thrill of delivering when [...]
Book Review: Motivating Employees (6/23/2008)
Employee motivation is an ever-present concern for most proactive managers. Interestingly enough, motivation can come from both functional and dysfunctional sources.
I’ve seen employees motivated for many different reasons: recognition, financial incentive, empowerment, personal growth, tension release, fear, and finally there’s that weird Lord of the Flies thing where employees get motivated together against another employee.
In their [...]
What does it mean to be a Professional? (4/10/2008)
Decades ago I had a friend tell me this question was posed to their High School class. I never found out what the class concluded.
Over the years I have thought often about the answer to this question.
My earlier conclusion was that professionalism meant a separation of work and personal life. This is something that I [...]
The Bat-Phone (3/27/2008)
Do you have one of those executives that harasses you with status updates to projects, yet never attends the status update meetings?
Perhaps they call you, email you, stop in to your office, and want to know what the latest on project X is?
Is the behavior efficient? What suggestions do you have about how to convey [...]
Anti-Values (3/5/2008 1)
I was sitting in a KFC eating lunch, reading the murals of slogans on the walls. This particular KFC is supposedly the first KFC in America. Yes, it’s in Utah. Along with some chicken legs and a drink, you can enjoy a small exhibit showing Colonel Sander’s original briefcase, white suite, shoes, etc.
One mural read, “Somehow [...]
Your First Week as a Software Development Manager (2/27/2008)
Wether you are starting a new job, or you just got promoted, the first week as a Software Development Manger, VP, Director, etc, can be a dizzying experience.
Depending on your particular situation, you’ll likely have to meet many new people, learn about new systems, and remember to smile often.
A good starting point is the be sure the following items [...]
What to look for when interviewing a candidate (2/21/2008)
My sister was recently promoted to manage a team of software project managers for a large bank on the East coast. She told me she gets to hire someone for the first time in her career.
I told her that hiring is always a bit of a dice roll, but I offered her some advice after [...]
Book Review: The 360 Degree Leader (1/21/2008)
John C. Maxwell’s book, The 360 Degree Leader, is an excellent field-guide for navigating the challenges of leadership at all levels of an organization.
Maxwell starts his book by dispelling many common dysfunctional myths that are found at line-level, or middle-level management. Ideas such as “When I get to the top, I’ll be in control,” and “If I were on top, [...]
Three-dimensional value systems (1/2/2008 1)
What is a value system?
As of late, corporations have discovered that mission-statements are only somewhat helpful in providing direction to a company. Being strategic in nature, they don’t provide enough detail to govern tactical decisions made by the corporate employees on a daily basis.
To answer this need, value-statements, and value-systems have come into vogue. Many companies have [...]
Great Mission Statements (12/28/2007)
Jack Welch, in his book, Winning, talks about how to create great mission statements.
He says most mission statements are dull, uninspired, and even unhelpful. Most groups write their mission statement to describe only what they are in business to do. While this is not wrong, it creates a whole bunch of mission statements that all look the same among [...]
Improving Employee Morale (12/26/2007)
As a software development management consultant, I’m always looking for innovative ways to improve employee morale.
My friend and associate, Greg Wright, told me about an interesting process for improving morale that his company practices.
They have an appeasement committee and budget. The appeasement committee is a group with one representative from each department. Each month, a [...]
Book Review: Under Pressure and On Time (12/6/2007)
Ed Sullivan’s book, Under Pressure And On Time, is a no-nonsense guide for delivering software products to market in a timely manner.
In this industry where the average software project is late, over budget, or a complete failure, there are so many books written about what not to do. It’s refreshing to read a software development book that [...]
Book Review: Software Project Survival Guide (11/29/2007)
In Steve McConnell’s book, Software Project Survival Guide, he describes the foundation and procedures for managing a successful software development project.
Researching from NASA, IEEE, and some other industry giants like Grady Booch and Tom Demarco, McConnell summarizes software development into six stages:
McConnell also offers some great ideas like keeping a project history to record lessons learned [...]
Book Review: Good To Great (11/27/2007)
I just finished reading Good to Great: Why Some Companies Make the Leap… and Others Don’t, by Jim Collins. This #1 bestseller is the best business development book I have ever read. In fact–I would even say–I can recommend it with every fiber of my being.
Collins takes a team of 20 graduate students from the [...]
Book Review: The 21 Irrefutable Laws of Leadership (11/26/2007)
With a forward by Zig Ziglar, John C. Maxwell’s book titled The 21 Irrefutable Laws of Leadership is an assured home run.
Maxwell breaks down leadership into 21 categories. He then goes to great lengths to explain each category and give real world examples.
He describes the progression of leadership by highlighting great leaders who have created momentum in others around them. For example, he explains [...]
Book Review: The No A**Hole Rule (11/24/2007)
Despite it’s brash title, Dr. Robert I. Sutton’s book, The No A**hole Rule: Building a Civilized Workplace and Surviving One That Isn’t, is a valuable text that effectively treads where few business authors have treaded before.Sutton makes a case for the need for insight and direction in handling Bullies, Creeps, Jerks, Tyrants, Tormentors, Despots, Backstabbers, Egomaniacs, [...]
Book Review: Results (11/24/2007)
I finished reading Results: Keep What’s Good, Fix What’s Wrong, and Unlock Great Performance, by Gary L. Neilson and Bruce A. Pasternack.
I have to admit this book seemed much like many of the other “improving business performance” books that I have read, except that this book kept me confused through most of it.
The authors discuss [...]
Book Review: Product Development for the Lean Enterprise (11/23/2007)
I finished reading Product Development for the Lean Enterprise: Why Toyota’s System Is Four Times More Productive and How You Can Implement It, by Michael N. Kennedy. This book explains why Toyota’s internal product development process has enabled them to surpass the Detroit auto manufacturers production in both volume and quality.
If you haven’t heard already, Toyota now [...]
Book Review: The First-Time Manager - 5th Edition (11/23/2007)
The First-time Manager, 5th Edition, by Loren B. Belker and Gary S. Topchick is an excellent book on management.
Although it has been titled for “The First Time Manager,” there are enough gold nuggets in this book for seasoned managers as well. Now, in it’s 5th edition, you can be assured it has been refined and reality-tested.
Belker and Topchick [...]
Book Review: Winning (11/22/2007)
Jack Welch, together with is wife Suzy, have a Wall Street Journal and New York Times bestseller with their book titled Winning.
Following Jack Welch’s direct, no-holds-barred style, he presents quite plainly the road-map to successful management.
He talks about constructing corporate values and effective mission statements. He talks about the importance of candor, respect, and effective reward-systems. He continues [...]
Book Review: Confessions of an UnManager (11/22/2007)
Recently I read Debra Boggan & Anna VerSteeg’s book titled Confessions Of An Unmanager: Ten Steps To Jump Start Company Performance By Getting Others To Accept Accountability.
This is an interesting book that speaks to the great “divide” in corporate America. The divide, they say, is the distinction between how management conducts themselves in relation to their teams [...]
Book Review: Execution - The Discipline of Getting Things Done (11/21/2007)
I just finished reading Execution: The Discipline of Getting Things Done, by Larry Bossidy and Ram Charan. This is an excellent book that examins the dynamics of making things happen inside of a corporation.
Bossidy and Charan make a case for needing the right people, the right strategy, and the right operations in place to successfully grow [...]
Book Review: How to Talk to Anyone, Anytime, Anywhere (11/15/2007)
How to Talk to Anyone, Anytime, Anywhere: The Secrets of Good Communication, by Larry King, is a fun, short book to read.
Larry did a service to the public by writing this book and elaborating on some guiding principles that have helped him succeed in his career of–well, talking.
Novel among his concepts is the premise that [...]
Book Review: Integrating Agile Development in the Real World (11/15/2007)
Hooray, another book on Agile Development!
In Integrating Agile Development in the Real World, Peter Schuh explains in depth how to get your team to adopt the Agile Development Model.
Schuh covers several Agile Methodologies including the problems to watch out for during the process.
I do have to say, this book seemed like a “whole bunch of everything” and so [...]
Book Review: Optimizing Corporate Portfolio Management (11/15/2007)
I finished reading Optimizing Corporate Portfolio Management: Aligning Investment Proposals with Organizational Strategy, by Anad Sanwal. I mentioned in a previous post that this book’s forward was written by Gary L. Crittenden, CFO of CitiCorp, and a friend of mine.
In his detailing of the evolution of Corporate Portfolio Management at American Express, Sanwal makes a [...]
Book Review: The Five Dysfunctions of a TEAM (11/15/2007)
In The Five Dysfunctions of a Team: A Leadership Fable, written by Patrick Lencioni, he discusses–well, five dysfunctions of a team.
Lencioni’s style with his books seem to be a sort of fable-story-type narrative in the first part, and then real meat in the latter part. I have to confess I skipped about half of the fable stuff, [...]
Book Review: Blink (11/15/2007)
Blink: The Power of Thinking Without Thinking, by Malcolm Gladwell, is an inspiring book that encourages us to “trust” ourselves and our intuition.
Gladwell talks about several interesting documented situations where seemingly factual information purported to suggest one reality, but an intervening expert just “knew” something wasn’t right and–with further research–was able to bring the real [...]
To Gantt or not to Gantt? That is the question! (11/9/2007)
A curious experience is looking on Microsoft’s Project Template website for ‘Software Development Project Plan Templates.’ With Microsoft being a software development company and Project being what it is, you would think there would be many software development templates–some for Waterfall, some for SCRUM, some for XP, some for Crystal, etc.
I found only two. Both [...]
Improving Accountability Within your Development Department (10/30/2007)
Many Software Development Managers find their way into the “coveted” position from atrition after being a development team lead, or senior architect.
Having a technical background is an obvious advantage in terms of understanding the complexity dynamics the team deals with. One big reality, however, is that these vast technical skills are only a subset of what is required to become a great manager, [...]
The Role of the Development Manager (10/30/2007)
I remember my grandmother explaining what it was like to teach grade-school. She said to be a good teacher, you had to be part teacher, part nurse, part referee, part coach, part police officer, part mother, and part collections agent.
Fortunately, software development management requires a smaller skill-set. Software Development Managers really have four areas of responsibility. These [...]
Why should Corporate Strategy be important to us in Development? (10/30/2007)
We code, right!? We code, and play Warcraft. Why should we know or care about corporate strategy?
Well, the answer is that most programmers probably don’t really know what their organization’s corporate strategy is. If you do, you likely have an outstanding manager who has learned that part of their responsibility as a manager is to communicate [...]
What is Software Portfolio Management? (10/29/2007)
What is Software Portfolio Management, or SPM? They never taught us about this in college. This is when you are reading your email in the morning from an unhappy customer who wants new feature X when suddenly your phone rings and the VP of Sales wants to know when you will have an install ready [...]
Optimizing Corporate Portfolio Management (10/29/2007)
I just bought a new book on Portfolio Management called Optimizing Corporate Portfolio Management: Aligning Investment Proposals with Organizational Strategy, by Anand Sanwal (Wiley Press).
To my amazement, the forward commentary is by Gary Crittenden, a long-time friend of mine. Gary and I lived near eachother in Munich, Germany years ago. I believe my girlfriend at [...]